Mel is the Head of Administration at Rapid Recovery and the friendly, reliable presence working behind the scenes to keep the clinic running seamlessly. With a strong background in retail and customer service, Mel brings warmth, organisation, and a natural ability to connect with people to her role.

A true team player, Mel thrives in fast-paced, people-focused environments. She takes pride in ensuring the day-to-day operations of the clinic run smoothly, allowing therapists to focus on delivering exceptional care to clients. Her work style is organised, proactive, and dependable — always staying one step ahead and managing the important background details that keep everything on track.

Approachable and solution-focused, Mel is always ready to assist both clients and team members whenever support is needed. She finds genuine satisfaction in knowing that her work contributes to creating a positive, welcoming experience for everyone who walks through the door.

Outside of the clinic, Mel is a busy mum of three who understands the importance of balance, efficiency, and teamwork — qualities she brings into her professional life every day.