How long should I book for?
Booking length is important to help get the results you want. For this reason Rapid Recovery offers a variety of lengths to tailor treatment time to what we need to get the best results for your body.
We offer treatment times 20, 40, 60 & 80 minute sessions. However, we highly recommend that you have a 60 or 80 minute appointment for your initial consultation. The best way to look at it is, the more time we have, the more benefit we can give you in a session.
Private health insurance & 3rd party payments
Private health fund rebates are claimable under osteopathy, remedial massage or myotherapy depending on your therapist. In fact, all locations have on the spot, electronic claims (via HICAPS). Deep Tissue Massage appointments are not available to be claimed under private health insurance.
We also offer treatment that can be partially or fully paid for via (click for more info):
- WorkSafe Victoria
- NDIS
- DVA
- TAC
- Home Care Package (helping older people to live independently in their own home)
Please note for anyone with HCF – Due to no deal being made between Cameron’s & Stacey’s association (Massage Association of Australia) and HCF, as of June 30 2019, you will not be able to claim appointments with them. However, you can still claim with all of our other pretty awesome therapists who aren’t affected by this!
Cancellations
Changes to appointments must be made by 5pm the day before your appointment.
We’re busy, and we hate people in need to miss out on appointments. We do what we can to make sure as many people get quality treatment as possible but late cancellations and no shows stop others in need from receiving care.
Do I need to be early for my first appointment?
When you make your first appointment you will receive a text message within 30 minutes with a link to our online health history form. This will provide all the info we need for your first appointment and you can complete the form at a time that is convenient for you. Just be sure to submit the details before your booking.
The online health history system we use is locally owned, and one of the most used allied health systems in the world. It is completely private, safe and secure which is why we trust them to support our clients and our business. They? pride themselves on keeping your information private & secure.